--- title: Add a Contact to a Vendor description: Here's how to add a contact to a vendor in Bionic for Agencies. --- [Skip to content](https://help.bionic-ads.com/knowledge/add-a-contact-to-vendor#main-content) [![Bionic-Logo-184x60-white.png\]](https://help.bionic-ads.com/hs-fs/hubfs/Bionic-Logo-184x60-white.png?height=40&name=Bionic-Logo-184x60-white.png)](https://help.bionic-ads.com/knowledge?hsLang=en) Open main navigation Close main navigation - [Go to Bionic Website](https://www.bionic-ads.com/) [Go to Bionic Website](https://www.bionic-ads.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Bionic Knowledge Base](https://help.bionic-ads.com/knowledge?hsLang=en) 2. [Bionic for Agencies](https://help.bionic-ads.com/knowledge/bionic-for-agencies?hsLang=en) 3. [Manage Your Vendor Database](https://help.bionic-ads.com/knowledge/bionic-for-agencies?hsLang=en#manage-your-vendor-database) # Add a Contact to a Vendor ## Here's how to add a contact to a vendor in Bionic for Agencies. Vendor contacts are the individuals you work with at the companies (vendors) that own the programs you buy. In Bionic, you can add vendor contacts when you send an RFP, when you create an order, or by requesting one to be added in general. **NOTE:** You can only add contacts to vendors that already exist in Bionic. If you need a new vendor created, see [Add a Vendor](https://help.bionic-ads.com/knowledge/add-a-vendor?hsLang=en). In this article, we’ll cover: 1. [Add a Contact for an RFP](https://help.bionic-ads.com/knowledge/add-a-contact-to-vendor#add-a-vendor-contact-for-an-rfp) 2. [Add a Contact for an IO](https://help.bionic-ads.com/knowledge/add-a-contact-to-vendor#add-a-vendor-contact-for-an-io) 3. [Request to add a Contact](https://help.bionic-ads.com/knowledge/add-a-contact-to-vendor#request-a-vendor-contact-add) ### Add a Vendor Contact for an RFP When building or sending an RFP, you can add a vendor contact directly in the workflow. See [Send Recipients an RFP](https://help.bionic-ads.com/knowledge/send-an-rfp?hsLang=en#sending-recipients-rfp) for detailed steps. ### Add a Vendor Contact for an IO When creating or managing an insertion order (IO), you can also add a vendor contact. **NOTE:** When adding a contact for an IO, the email address must match a valid/verified domain for that vendor in Bionic. If the contact’s email uses a domain that is not recognized for the vendor, you’ll need to contact [Bionic Support](https://help.bionic-ads.com/knowledge/get-help-with-bionic-for-agencies?hsLang=en) to have the contact added. See [Add an IO Recipient](https://help.bionic-ads.com/knowledge/generate-insertion-orders?hsLang=en#AddIORecipient) for details steps. ### Request to add a Contact Sometimes you need a vendor contact added outside of an RFP or IO. This might happen if: - The **vendor doesn’t exist in Bionic** yet. - You receive a **platform error message** telling you to contact support. - You want to **add a contact in general** for future use. In these cases, you’ll need to contact [Bionic Support](https://help.bionic-ads.com/knowledge/get-help-with-bionic-for-agencies?hsLang=en) and provide the following details: - **Vendor Name** - **Contact Name** - **Contact Email** (must be a valid work email, no Gmail/Yahoo/etc.) Bionic Support will review and confirm once the contact has been added. - [Bionic for Agencies](https://help.bionic-ads.com/knowledge/bionic-for-agencies?hsLang=en#main-content) - [Introduction to Bionic](https://help.bionic-ads.com/knowledge/bionic-for-agencies?hsLang=en#introduction-to-bionic) - [Manage Your Advertisers](https://help.bionic-ads.com/knowledge/bionic-for-agencies?hsLang=en#manage-your-advertisers) - [Manage Your Campaigns](https://help.bionic-ads.com/knowledge/bionic-for-agencies?hsLang=en#manage-your-campaigns) - [Create Perfect Media Plans](https://help.bionic-ads.com/knowledge/bionic-for-agencies?hsLang=en#create-perfect-media-plans) - [Manage Your Ads](https://help.bionic-ads.com/knowledge/bionic-for-agencies?hsLang=en#manage-your-ads) - 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[Get Started](https://help.bionic-ads.com/knowledge/bionic-for-ad-sales?hsLang=en#get-started) - [Respond to an RFP](https://help.bionic-ads.com/knowledge/bionic-for-ad-sales?hsLang=en#respond-to-an-rfp) - [Manage Your Programs](https://help.bionic-ads.com/knowledge/bionic-for-ad-sales?hsLang=en#manage-your-programs) - [Manage Ad Sales Users](https://help.bionic-ads.com/knowledge/bionic-for-ad-sales?hsLang=en#manage-ad-sales-users) - [Handle Orders](https://help.bionic-ads.com/knowledge/bionic-for-ad-sales?hsLang=en#handle-orders) - [Understand Program Performance](https://help.bionic-ads.com/knowledge/bionic-for-ad-sales?hsLang=en#understand-program-performance) - [Benchmark Your Performance](https://help.bionic-ads.com/knowledge/bionic-for-ad-sales?hsLang=en#benchmark-your-performance) - [Handle Sales Leads](https://help.bionic-ads.com/knowledge/bionic-for-ad-sales?hsLang=en#handle-sales-leads) - [Troubleshoot Bionic for Ad Sales](https://help.bionic-ads.com/knowledge/bionic-for-ad-sales?hsLang=en#troubleshoot-bionic-for-ad-sales) - 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