Manage Your User Profile

Here’s how to manage your user profile and photo.

If ever you need to update your user profile information, you can access your user profile within your Bionic Planner Account. In this help article, we’ll cover:

  1. Initial Login
  2. Access Your User Profile
  3. Update Your User Profile
  4. Update Your Profile Photo
  5. Set Your Preferred Data Format

NOTE: If you need to change password, set notification preferences or give Bionic Support access to your account, update your user settings here: Manage Your User Settings.

Initial Login

The first time you login to Bionic you will be prompted to accept the Terms of Service. Here, you also have the option to update your profile photo and user information.

Here’s how to gain access to the platform during initial login:

  1. After reviewing the Terms of Service, click on the Checkbox.
  2. Optional: Add a Photo and/or update your user information.
  3. Click Save.

CAUTION: You will not be able to use Bionic until you agree to the Terms of Service.  If you use close out the window or select Log Out, you will be logged out of Bionic.


A screenshot how to agree to Bionic's Terms of Service as explained on this page.

Access Your User Profile

Here’s how to access your user profile page:

  1. Click on Your Name in the Upper Right Corner.
  2. Click on Edit Profile.

A screenshot of how to access your user profile in Bionic as explained on this page.

Update Your User Profile

Here is how to update your user profile:

  1. You can update your user profile by updating your information in the editable fields.
  2. When finished, click Save Changes.

NOTE: If you need to update your Company Name and/or Email Address please contact Our Support Team via email support@bionic-ads.com or the Live Chat feature to have us help you with the update. You may also reach us via phone: 1-603-676-7285 ext. 3.


A screenshot of how to update your user profile in Bionic as explained on this page.

Update Your Profile Photo

You can update your profile picture by:

  1. Add a Photo
  2. Replace a Photo
  3. Remove a Photo

Add a Photo

Here’s how to add a user photo:

  1. Click on the Add Photo.
  2. Choose an Image from Your Computer.

A screenshot of how to add a profile photo in Bionic as explained on this page.

Replace a Photo

Here is how to replace a user photo:

  1. Click on the Replace Photo.
  2. Choose an Image from Your Computer.

A screenshot of how to replace a profile photo in Bionic as explained on this page.

Remove a Photo

Here’s how to remove a user photo:

  1. Click on the Remove Photo.


A screenshot of how to remove a profile photo in Bionic as explained on this page.

Set Your Preferred Data Format

Bionic supports a variety of different data formats to meet your specific requirements.

These settings will control how dates are displayed when you are logged into Bionic and any outputs generated through Bionic.

Here is how to set your own preferred date format:

  1. Choose from the list of available formats in the dropdown.
  2. Click Save Changes.

NOTE: This is setting your own preferred format. To set the Organization’s default date format, you may do so here: https://help.bionic-ads.com/knowledge/manage-your-organization-profile

NOTE: If you have a custom output, the format selected in your profile will not impact that output. If you need changes to this, contact Bionic Customer Support at support@bionic-ads.com or (603) 676-7285 Option 3.


A screenshot of how to set your preferred date format in Bionic as explained on this page.