--- title: Manage Ad Sales Users description: Here's how to set up users to access your Bionic for Ad Sales account. --- [Skip to content](https://help.bionic-ads.com/knowledge/manage-ad-sales-users#main-content) [![Bionic-Logo-184x60-white.png\]](https://help.bionic-ads.com/hs-fs/hubfs/Bionic-Logo-184x60-white.png?height=40&name=Bionic-Logo-184x60-white.png)](https://help.bionic-ads.com/knowledge?hsLang=en) Open main navigation Close main navigation - [Go to Bionic Website](https://www.bionic-ads.com/) [Go to Bionic Website](https://www.bionic-ads.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Bionic Knowledge Base](https://help.bionic-ads.com/knowledge?hsLang=en) 2. [Bionic for Ad Sales](https://help.bionic-ads.com/knowledge/bionic-for-ad-sales?hsLang=en) 3. [Manage Ad Sales Users](https://help.bionic-ads.com/knowledge/bionic-for-ad-sales?hsLang=en#manage-ad-sales-users) # Manage Ad Sales Users ## Here's how to set up users to access your Bionic for Ad Sales account. Each member of the ad sales team that will be accessing RFPs, managing program content, or are contacts on programs will need access to log into Bionic for Ad Sales. While this access can be provided by [Bionic Customer Support](https://help.bionic-ads.com/knowledge/get-help-with-bionic-for-ad-sales?hsLang=en), it can also be set up by Administrator users with your company. **Note:** This feature is only available to administrators. Bionic Customer Support can grant Administrator access to applicable staff upon request. ### Access the User Administration 1. Click on your company name 2. Click on the **Administration** link 3. Click on the **Users** tab. [![Screenshot of the top bar in Bionic for Ad Sales. The company name has been clicked on, revealing a menu where "Administration" is being pointed to as well.](https://help.bionic-ads.com/hs-fs/hubfs/image-png-May-19-2023-04-58-46-2519-PM.png?width=688&height=161&name=image-png-May-19-2023-04-58-46-2519-PM.png)](https://help.bionic-ads.com/hubfs/Knowledge%20Base%20Screenshots/Manage%20Ad%20Sales%20Users/Admin.png?hsLang=en)[![Screenshot of the Users tab in the administration settings. The "Users" tab is being pointed to.](https://help.bionic-ads.com/hubfs/undefined-May-19-2023-04-56-54-5962-PM.png)](https://help.bionic-ads.com/hubfs/Knowledge%20Base%20Screenshots/Bionic%20for%20Ad%20Sales/Manage%20Ad%20Sales%20Users/Access%20User%20Admin%202.png?hsLang=en) ### Add a User If a person from your company needs access to Bionic, you can add them. To add a new user, press the **Add User** button at the top of the user list  [![Screenshot of the "Users" tab in the administration menu. The "Add User" button has been highlighted.](https://help.bionic-ads.com/hubfs/undefined-May-19-2023-04-56-55-1174-PM.png)](https://help.bionic-ads.com/hubfs/Knowledge%20Base%20Screenshots/Bionic%20for%20Ad%20Sales/Manage%20Ad%20Sales%20Users/Add%20User%20Button.png?hsLang=en) #### Enter a Email Address 1. Enter the user's email address 2. Click **Add User** [![Screenshot of the "Add User" dialog box. ](https://help.bionic-ads.com/hubfs/undefined-May-19-2023-04-56-54-9662-PM.png)](https://help.bionic-ads.com/hubfs/Knowledge%20Base%20Screenshots/Bionic%20for%20Ad%20Sales/Manage%20Ad%20Sales%20Users/Email%20address.png?hsLang=en) **NOTE:** Email address must be the same domain as your organization. If this differs, please contact [Bionic Customer Support](https://help.bionic-ads.com/knowledge/get-help-with-bionic-for-ad-sales?hsLang=en). #### Enter User Contact Information 1. Enter information for user 2. Click **Add User** [![Screenshot of the "Add User" dialog box, with each field shown.](https://help.bionic-ads.com/hubfs/undefined-May-19-2023-04-56-54-7725-PM.png)](https://help.bionic-ads.com/hubfs/Knowledge%20Base%20Screenshots/Bionic%20for%20Ad%20Sales/Manage%20Ad%20Sales%20Users/Enter%20User%20Contact%20info.png?hsLang=en) ### Notify a User The user will receive an email providing them with an activation code and a link to activate their account. Once activated they'll be able to access Bionic for Ad Sales. The user will be "Pending" until they activate their account. This pending status will display as an hourglass icon: [![Screenshot of the "Users" tab in administration. The hourglass icon for a pending activation is highlighted.](https://help.bionic-ads.com/hubfs/image-png-May-19-2023-05-53-05-8067-PM.png)](https://help.bionic-ads.com/hubfs/Knowledge%20Base%20Screenshots/Manage%20Ad%20Sales%20Users/Notify.png?hsLang=en) #### Re-send the Invitation If the user accidentally deletes or misplaces the email containing the link to activate their account and their activation code you can resend the invite.  1. Select the checkbox next to the user's name 2. Press R**e-send Invitation** [![Screenshot of User Management. A checkmark next to a user is highlighted. The "Re-send Invitation" button is also highlighted.](https://help.bionic-ads.com/hubfs/image-png-May-19-2023-05-56-15-3247-PM.png)](https://help.bionic-ads.com/hubfs/Knowledge%20Base%20Screenshots/Manage%20Ad%20Sales%20Users/Resend%20Invite.png?hsLang=en) Another email will be sent to the email address associated with the pending user.  ### Deactivate Users If a Bionic user has left the company or no longer needs access to the platform you can deactivate them.  1. Select the checkbox next to the user's name 2. Press **Deactivate** [![Screenshot of the User Administration screen with the "Users" tab opened. An arrow is pointing to a checkbox next to a user, while another arrow points to the "Deactivate" button.](https://help.bionic-ads.com/hubfs/image-png-May-19-2023-06-06-52-5270-PM.png)](https://help.bionic-ads.com/hubfs/Knowledge%20Base%20Screenshots/Manage%20Ad%20Sales%20Users/Deactivate.png?hsLang=en) Once deactivated, the user will no longer be able to access Bionic for Ad Sales. ### Reactivate Users If an inactive user needs access to Bionic again you can reactivate them. 1. Select the checkbox next to the user's name 2. Press **Reactivate** [![Screenshot of the User Management screen. A checkmark is highlighted next to a user. The "Reactivate" button has been highlighted as well.](https://help.bionic-ads.com/hubfs/image-png-May-19-2023-06-10-02-5299-PM.png)](https://help.bionic-ads.com/hubfs/Knowledge%20Base%20Screenshots/Manage%20Ad%20Sales%20Users/Reactivate.png?hsLang=en) Once reactivated, the user will be able to log into Bionic for Ad Sales using their original username and password. - [Bionic for Agencies](https://help.bionic-ads.com/knowledge/bionic-for-agencies?hsLang=en#main-content) - [Introduction to Bionic](https://help.bionic-ads.com/knowledge/bionic-for-agencies?hsLang=en#introduction-to-bionic) - [Manage Your Advertisers](https://help.bionic-ads.com/knowledge/bionic-for-agencies?hsLang=en#manage-your-advertisers) - [Manage Your Campaigns](https://help.bionic-ads.com/knowledge/bionic-for-agencies?hsLang=en#manage-your-campaigns) - [Create Perfect Media Plans](https://help.bionic-ads.com/knowledge/bionic-for-agencies?hsLang=en#create-perfect-media-plans) - [Manage Your Ads](https://help.bionic-ads.com/knowledge/bionic-for-agencies?hsLang=en#manage-your-ads) - 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