Manage Your Bionic for Ad Sales User Settings

Here’s how to manage user settings to change your password, update notification preferences and allow Support access to your account in Bionic for Ad Sales.

User settings enable you to change your password and update your email notification preferences. User settings are also where you can allow Support to access your account and mute sounds in Bionic.

In this help article, we’ll cover how to:

1. Access Your User Settings
2. Change Your Password
3. Update Email Notifications
4. Allow Bionic Support Access
5. Mute Sounds in Bionic

Access Your User Settings

Here’s how to access your user settings page:

1. Click on Your Name in the Upper Right Corner.
2. Click on My Settings.

Change Your Password

Here is how to update your password:

1. Enter your old password in the Old Password field.
2. Enter your new password in the New Password field.
3. Re-enter your new password in the Confirm Password field.
4. Click Change Password.

Update Email Notifications

Here is how to update your email notifications:

1. Use the Toggle buttons to turn on/off your Email Notifications for:
   1. Bionic Daily - Email reminder of open RFPs and Pending Orders
   2. Proposals - Any new accepted and rejected proposals
   3. Weekly Performance Report - A weekly report on ad sales performance
   4. Unread Messages Reminder - Unread messages in Bionic’s messaging system
   5. New Message Alert - Emails you when you get a message in Bionic's messaging system while offline in Bionic

Allow Bionic Support Access

If you are experiencing any issues and need troubleshooting, our Bionic Support team may request Access to our account to diagnose the issue. Allowing access will provide Bionic Support to your user account for 24 hours. Here’s how to allow Bionic Support access when requested:

1. Click on the Allow Access

Mute Sounds in Bionic

Here is how to mute sounds in Bionic:

1. Use the Toggle button to mute/unmute sounds in Bionic