Manage Your Bionic Subscription

Whether you're adjusting your team size or reevaluating your tools, Bionic makes it easy to manage your subscription. Here’s everything you need to know about upgrading, downgrading or cancelling your plan.

Here is how you Update or Cancel Your Bionic Subscription:

1. Your Commitment
2. The 14-Day Validation Period
3. Upgrades and Downgrades
4. Canceling Your Subscription
5. What Happens After You Cancel

Your Commitment

When you sign up for Bionic, after the 14-day validation and 90-day evaluation periods, you’re committing to a one-year subscription term. After your first year, your subscription automatically renews for additional one-year terms unless you let us know otherwise.

The 14-Day Validation Period

Not sure if Bionic is right for you? No problem. Every new subscription comes with a 14-day risk-free validation period.

If you cancel during those first 14 days, you won’t be charged for your subscription.

Upgrades and Downgrades

Want to upgrade?

You can upgrade your subscription at any time. New users? More media? Let’s go!

Learn how to add more users here: Add a User

Need to downgrade?

You can downgrade your plan at the start of a renewal term with at least 30 days’ written notice. 

Canceling Your Subscription

To cancel your Bionic subscription, just send us written notice at least 30 days before your renewal date. Within the notice, include a quick explanation so we can better understand your changing needs and business goals.

You can email us at support@bionic-ads.com.

If we don’t receive your non-renewal notice at least 30 days before your renewal date, your subscription will automatically renew for another year.

What Happens After You Cancel

• Your access to Bionic will be deactivated on the last day of your current term.

• Any outstanding payments must be completed, including those covering the remainder of your renewal term.

• Certain terms such as data use, confidentiality, and legal obligations will continue even after cancellation.