Here’s how to monitor your licensed planner users usage of your account for Bionic for Agencies.
The Usage tab in your Administration section of your account can provide you with data of how much you and your planner users are using Bionic.
It’s important to note depending on a user’s role their time spent is not a direct correlation to the value a user is receiving from Bionic. Bionic is a productivity system with the goal of minimizing the amount of time spent in the system. We are here to help automate tasks to free up your time and so it will be up for you to determine how to best analyze the data to your specific goals and business outcomes.
In this help article, we’ll cover:
- View Your Account Usage Report
- Understand the Usage Report
- Sort and Filter the Usage Report
- Search for a User’s Usage Report
- Download the Usage Report
- Add a Planner User
View Your Account Usage Report
Here is how to get to the Usage tab to view your Usage Report:
- Click on Your Company Name in the Upper Right Corner.
- Click on Administration
- Click on the Usage Tab to view your organization’s Bionic for Advertiser users.
Understand the Usage Report
All Bionic for Agencies users that have used the system in the last 12-weeks and those who have an active login will be listed in this report.
The Usage Report includes the following details for each user:
- Name
- Active vs. Inactive – Users with an active login are indicated by a lighting bolt to the right of their name. Inactive users are indicated by not having a lighting bolt to the right of their name.
- Usage by Week – Usage is shown in minutes. Usage is also heat mapped.
- Trailing 12-Week Usage Total – This column details out the total for each user for the trailing 12 full weeks.
NOTE: Usage minutes are calculated when a user is actively doing things in the system. When a user is active, the timer starts. When a user is inactive, the timer stops. Please note due to this, the Usage Report may underreport the time you are logged in.
Sort and Filter the Usage Report
You can sort and/or filter the Usage Report in the Usage Tab. Here’s How:
- Sort by Usage in a Specific Week
- Filter by Users and Status
Sort by Name or Usage in a Specific Week
Here’s how to sort users:
- Click on the Header name of column you’d like to sort by.
Filter by Users and Status
Here’s how to filter by Users and Status:
- Click on the All Users
- Select Users(s)
- Click Apply.
- Click on the All Statuses
- Select to filter by Active Users or Inactive Users.
- Click Apply.
Search for a User’s Usage Report
In addition to sorting and filtering, you can also search for a specific user using the search bar provided. The list of users will be narrowed by keywords entered.
- Type in the Search Bar the First and/or Last Name of a user.
Download the Usage Report
Here is how to download the Usage Report in Excel:
- Click on the Download Excel button.
Add a Planner User
Bionic for Agencies users can request to add a new User.
- Clicking on the Add User button on this page will send you to the Request a Bionic for ID form.
TIP: Alternatively, if you are an Admin of the account, you can simply add a new user in the Users tab of your account. Here’s how to add a user: Manage Your Users.