Rate Bionic

Here is how to rate Bionic. It only takes a minute. Your feedback helps us to understand what we are doing right and where we need to improve.

Bionic strives to provide you with a remarkable product – a product you love so much you recommend it to all your friends. 💯

Your feedback is critical. 

Your feedback helps us to understand if we are meeting your expectations. It also helps us to understand where we are falling short of your expectations.

Whether you love Bionic and would recommend it to your friends, or if you feel we could do better - please tell us! Your feedback makes a huge difference. 🙏

It Only Takes a Minute

It takes <1 minute to rate Bionic. All you have to do is click on a number 0-10 and (optionally) explain why you chose that number.

Here is how to rate Bionic:
  1. Rate Bionic When Prompted
  2. Rate Bionic On Demand

Rate Bionic When Prompted

Once each quarter, Bionic will prompt you rate Bionic on the Home Screen after you have logged in. Once you rate Bionic, it won't prompt you again for 3 months.

  1. On the Home Screen after logging in, you will see the prompt to rate Bionic.
  2. Select how likely you would be to recommend Bionic on a scale of 0-10.
  3. Tell us more to help us understand the reason for your rating.
  4. Press Submit.

NPS Prompt

NPS Popup

Rate Bionic On Demand

You don't have to wait for us to prompt you to provide your feedback. If you have anything to share, you can rate Bionic whenever you want.

  1. On the Home screen, click the Change Your Rating option.
  2. In the How Are We Doing screen, select your rating from 0-10.
  3. Tell us more to help us understand the reason for your rating.
  4. Press Submit.

NPSChangeRating-1

NPSRatingChangePopup2