Manage Your User Settings

Here’s how to manage your settings to change your password, update notification preferences and allow Support access to your account in Bionic for Agencies.

User settings enable you to change your password and update your email notification preferences. User settings are also where you can allow Support to access your account, mute sounds in Bionic and restore chart settings.

In this help article, we’ll cover how to:

1. Access Your User Settings
2. Change Your Password
3. Update Email Notifications
4. Allow Bionic Support Access
5. Mute Sounds in Bionic
6. Restore Chart Settings

Access Your User Settings

Here’s how to access your user settings page:

1. Click on Your Name in the Upper Right Corner.
2. Click on My Settings.

Change Your Password

Here is how to update your password:

1. Enter your old password in the Old Password field.
2. Enter your new password in the New Password field.
3. Re-enter your new password in the Confirm Password field.
4. Click Change Password.

Update Email Notifications

Here is how to update your email notifications:

1. Use the Toggle buttons to turn on/off your Email Notifications for:
   1. To Do List (Tasks assigned to you in Bionic)
   2. Unread Messages Reminder (Unread messages in Bionic’s messaging system)
   3. New Message Alert (Emails you when you get a message in Bionic's messaging system while offline in Bionic)

Allow Bionic Support Access

If you are experiencing any issues and need troubleshooting, our Bionic Support team may request Access to our account to diagnose the issue. Allowing access will provide Bionic Support to your user account for 24 hours. Here’s how to allow Bionic Support access when requested:

1. Click on the Allow Access

Mute Sounds in Bionic

Here is how to mute sounds in Bionic:

1. Use the Toggle button to mute/unmute sounds in Bionic.

Restore Chart Settings

Here is how to restore chart settings:

1. Click Restore Defaults.