Why are my QuickBooks payments not automatically syncing?

Here's How to Fix QuickBooks Payment Sync Issues in Bionic for Agencies.

In Bionic for Agencies you have the ability to Integrate with QuickBooks. Once integration is enabled you can export/import your bills and payments. You can set your QuickBook payments to automatically import to Bionic for Agencies. If it appears your payments are not automatically syncing, there are a few things to check to ensure your integration is configured properly. In this article, we'll cover how to fix QuickBooks payment sync issues.

Table of Contents:

1. Check Your QuickBooks Connection
2. Check Your QuickBooks Settings
3. Check Your Mapped Vendors

Check your QuickBooks Connection

First you will want to ensure your QuickBooks is properly connect in Bionic. Here's a help article on how to Connect QB Integration.

If you are already connected or payments still are not syncing after connecting, please Check Your QuickBooks Settings.

Check Your QuickBooks Settings

If your QuickBooks integration is connected and your payments are still not syncing, you will want to check your QuickBooks settings to ensure export/import of payments is enabled. Here's a help article on how to: Manage your QB Integration Settings.

Check Your Mapped Vendors

During the initial setup of your integration between Bionic and QuickBooks you mapped your vendors. At times, you may need to map a new vendor which could be the reason you payments are not automatically syncing.

When you originally set up the integration between the two systems, you mapped your vendors.  This process only needs to be one once but if things are not syncing, then it maybe a new vendor that will only need to be mapped.

Here is how to Map your vendors: Integrate with QuickBooks.