Why is my Campaign Manager export file appearing blank?

Here is How to Fix a Blank Campaign Manager Export File in Bionic for Agencies.

In Bionic for Agencies, you have the ability to export a file to import into Campaign Manager. When exporting the file, if the file appears blank, you may have to troubleshoot the issue to have a proper export file populate. Here's how to troubleshoot this issue of a blank Campaign Manger export file.

Table of Contents:

1. Check Your Placement Channel Selections

Check Your Placement Channel Selections

If you export the DCM export and the file is blank, the first thing to do is to check your channel selection. Please note, if you have any channel selected in your media plan that is not listed below, that will result in a blank export or missing placements. Only placements with the following channels can be exported: 

• Audio
• E-Newsletter
• Native
• Online Display
• Search
• Social
• Video
• Mobile Display
• SMS

Here's how to double check your channel selection:

1. Go to your Media Plan.
2. Check the channel selection of your placements and make any appropriate adjustments.
3. After making any adjustments, re-export the file to see if the expected data is now present in the file.