--- title: Update Program Contacts description: Here's how to update the list of contacts on your advertising programs in the Bionic catalog. --- [Skip to content](https://help.bionic-ads.com/knowledge/update-program-contacts#main-content) [![Bionic-Logo-184x60-white.png\]](https://help.bionic-ads.com/hs-fs/hubfs/Bionic-Logo-184x60-white.png?height=40&name=Bionic-Logo-184x60-white.png)](https://help.bionic-ads.com/knowledge?hsLang=en) Open main navigation Close main navigation - [Go to Bionic Website](https://www.bionic-ads.com/) [Go to Bionic Website](https://www.bionic-ads.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Bionic Knowledge Base](https://help.bionic-ads.com/knowledge?hsLang=en) 2. [Bionic for Ad Sales](https://help.bionic-ads.com/knowledge/bionic-for-ad-sales?hsLang=en) 3. [Manage Your Programs](https://help.bionic-ads.com/knowledge/bionic-for-ad-sales?hsLang=en#manage-your-programs) # Update Program Contacts ## Here's how to update the list of contacts on your advertising programs in the Bionic catalog. Contacts are another critical piece of information that media planners need in order to do business with you. Media planners will use contacts listed to reach out with questions, RFP's and orders. It is necessary to have at least 1 contact so they are able to connect with a salesperson. You can opt to have a central contact(s) that distributes questions or leads. Or you can include key or all sales staff. Whatever contacts you opt to use, remember to keep them up-to-date as staff changes. You can add, edit, and remove contacts as needed. **Tip:** If you need to update contacts for multiple programs (such as when employees come and go), you can [Add (or Remove) Program Contacts in Batch](https://help.bionic-ads.com/knowledge/add-or-remove-program-contacts-in-a-batch?hsLang=en). ### **Table of Contents** 1. [Add a New Contact](https://help.bionic-ads.com/knowledge/update-program-contacts#Add) 2. [Identify the Primary Contact](https://help.bionic-ads.com/knowledge/update-program-contacts#Identify) 3. [Edit a Contact](https://help.bionic-ads.com/knowledge/update-program-contacts#Edit) 4. [Remove a Contact](https://help.bionic-ads.com/knowledge/update-program-contacts#Remove) ### **Add a New Contact** To add a new contact: 1. Navigate to the Program you wish to add a contact to 2. Press the **Add Contact** button 3. Put a check in the box next to the users you wish to add as contacts. (If someone is not on the list, you will need to [add them as a user](https://help.bionic-ads.com/knowledge/manage-ad-sales-users?hsLang=en)) 4. Press **Add Contact** to confirm. 5. Once complete, your contacts will be displayed. [![Screenshot of the "Contacts" tab in a program. The "Add Contact" button is highlighted.](https://help.bionic-ads.com/hubfs/undefined-May-12-2023-06-35-00-5398-PM.png)](https://help.bionic-ads.com/hubfs/Knowledge%20Base%20Screenshots/Bionic%20for%20Ad%20Sales/Update%20Program%20Contacts/Add%20Contact%20button.png?hsLang=en) [![Screenshot of the "Add Contact" dialog in a program. A user has been selected, and an arrow is pointing to the "Add Contact" button](https://help.bionic-ads.com/hs-fs/hubfs/undefined-May-12-2023-06-35-00-2007-PM.png?width=504&height=544&name=undefined-May-12-2023-06-35-00-2007-PM.png)](https://help.bionic-ads.com/hubfs/Knowledge%20Base%20Screenshots/Bionic%20for%20Ad%20Sales/Update%20Program%20Contacts/Add%20contact%20select%20user.png?hsLang=en) [![Screenshot of Contacts Tab in a program now that contacts have been added.](https://help.bionic-ads.com/hubfs/undefined-May-12-2023-06-35-00-3399-PM.png)](https://help.bionic-ads.com/hubfs/Knowledge%20Base%20Screenshots/Bionic%20for%20Ad%20Sales/Update%20Program%20Contacts/Add%20Contact%20Preview%20Finished.png?hsLang=en) ### **Identify the Primary Contact** If you have a particular contact that should be the first point of contact for most situations, you should identify that person as the primary contact. 1. Select the primary contact by placing a check in the box next to 1 of the contacts. 2. Press the **Mark as Primary button**. [![Screenshot of "Contacts" tab in a Program.. One of the contacts has a check in its checkbox. The "mark as primary" button has been highlighted.](https://bionicplanner.zendesk.com/hc/article_attachments/360050272094/PrimaryContact.png)](https://help.bionic-ads.com/hubfs/Knowledge%20Base%20Screenshots/Bionic%20for%20Ad%20Sales/Update%20Program%20Contacts/Identify%20primary%20contact.png?hsLang=en) **Note:** Each program can only have one primary contact. ### **Edit a Contact** You can modify contact information for any of the contacts on your listing. 1. Click on the **Contact Name** to open the contact in Edit mode. 2. Update any of the information as needed. Press **Save Contact** when complete. [![Screenshot of the Contacts tab in a program. A name has been highlighted, indicating how it can be clicked on.](https://bionicplanner.zendesk.com/hc/article_attachments/360051176693/SelectContactName.png)](https://help.bionic-ads.com/hubfs/Knowledge%20Base%20Screenshots/Bionic%20for%20Ad%20Sales/Update%20Program%20Contacts/Edit%20Contact%201.png?hsLang=en) [![Screenshot of dialog box that opens after clicking on a name. Different fields are shown, such as first and last name, company title, phone number, etc.](https://bionicplanner.zendesk.com/hc/article_attachments/360050277194/EditContact.png)](https://help.bionic-ads.com/hubfs/Knowledge%20Base%20Screenshots/Bionic%20for%20Ad%20Sales/Update%20Program%20Contacts/Edit%20Contact%20all%20info.png?hsLang=en) ### **Remove a Contact** If any contacts listed should no longer be listed, you can remove them as needed. 1. Select the contact(s) you wish to remove by placing a check in the box next to them. 2. Press the **Remove Contact** button. [![Screenshot of the "Contact" tab in a Program. A checkbox has been marked next to a name, with the "Remove Contact" button highlighted](https://bionicplanner.zendesk.com/hc/article_attachments/360051180173/RemoveContact.png)](https://help.bionic-ads.com/hubfs/Knowledge%20Base%20Screenshots/Bionic%20for%20Ad%20Sales/Update%20Program%20Contacts/Remove%20contact.png?hsLang=en)   ### **Previous Step**: - [Update Program Settings](https://help.bionic-ads.com/knowledge/update-program-settings?hsLang=en) ### **Next Step:** - [Add or Remove Program Contacts in a Batch](https://help.bionic-ads.com/knowledge/add-or-remove-program-contacts-in-a-batch?hsLang=en) - [Bionic for Agencies](https://help.bionic-ads.com/knowledge/bionic-for-agencies?hsLang=en#main-content) - [Introduction to Bionic](https://help.bionic-ads.com/knowledge/bionic-for-agencies?hsLang=en#introduction-to-bionic) - [Manage Your Advertisers](https://help.bionic-ads.com/knowledge/bionic-for-agencies?hsLang=en#manage-your-advertisers) - [Manage Your Campaigns](https://help.bionic-ads.com/knowledge/bionic-for-agencies?hsLang=en#manage-your-campaigns) - 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